Data Controller
Living Languages Tuition is the data controller responsible for the processing of personal data under this policy. If you have any questions or concerns, please contact me using the details at the end of this document.
Legal Basis for Processing
I process personal data on the following legal bases:
- Performance of a Contract: To provide tutoring services as agreed with the client.
- Legitimate Interests: For administrative and operational reasons, provided your rights do not override these.
- Compliance with Legal Obligations: Where required by law.
- Consent: Where you have given specific permission, which you may withdraw at any time.
Information I Collect
I may collect and process the following information:
- Personal Information: Name, email address, phone number, and other information you provide when you contact me or sign up.
- Payment Information: Billing address and payment details for services.
- Usage Data: Website usage information such as IP address and browser type.
- Student Information: Name, age, school year, academic performance, school reports, and other relevant documents.
How I Use Your Information
I use the information for the following purposes:
- Legal Compliance: To comply with applicable laws and regulations.
- To Provide Services: To schedule and deliver tutoring sessions.
- Communication: To respond to inquiries, send updates, and provide support.
- Payments: To process payments.
- Improvement: To improve services and website.
Sharing Your Information
I do not sell or rent your personal information. I may share it with:
- Service Providers: Trusted third parties such as payment processors and IT support.
- Parents/Guardians: To share progress and updates about their own child
- Schools or Exam Boards: With your consent or where legally required.
- Legal Authorities: If required by law.
Sensitive Data and Children
Information about children or sensitive data (e.g., school reports) is handled with special care. I:
- Use secure storage and transmission methods.
- Periodically review where and how sensitive data is stored.
- Limit access to sensitive data only to what is necessary.
Data Breach Procedure
In the event of a suspected or known data breach, I will:
- Immediately assess and contain the breach.
- Determine what data was affected.
- Notify affected individuals using clear and direct communication.
- Recommend steps such as changing passwords, if relevant.
Data Retention
I retain your information for as long as necessary to provide services and for a minimum of two years after the tutoring relationship ends, unless otherwise required by law.
Your Rights
You have the right to:
- Access your data.
- Correct inaccurate data.
- Delete your data (under certain conditions).
- Restrict Processing of your data.
- Object to data processing.
- Data Portability: Request your data in a commonly used format.
- Withdraw Consent at any time, where processing is based on consent.
To exercise any of these rights, contact: info@livinglanguagestuition.com.
Cookies
This website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when they are used. Some parts of the website may not function properly without them.
Changes to This Privacy Policy
This policy may be updated occasionally. Any changes will be posted on this page and, where appropriate, emailed to you.
Contact
If you have any questions or concerns, please contact: info@livinglanguagestuition.com.